A thorough customer service strategy is knowing how to engage with your customer consistently throughout the customers entire journey with your company. Offering the red-carpet treatment for your customers/clients results in creating a loyal customer base. Branding your customers is an endorsement of your brand. Customers who receive positive feedback, admiration, and inquiries about your...
Excellent customer service can make or break a small business. You, as a business owner have the responsibility to offer a standard of excellence that your customers will appreciate. In this competitive global economy, when customers are just one computer click away from doing business with another company, it is imperative that you find ways...
“Paying close attention to simple little things that most men neglect makes a few men rich” – Henry Ford. This quote supports the idea that investing in even the smallest detail when implementing a customer service strategy indicates how highly you value your customers which leads to a better customer experience thus leading to accelerated...
