A thorough customer service strategy is knowing how to engage with your customer consistently throughout the customers entire journey with your company....
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Customer Service Strategies For Small Businesses Seeking To Surpass The Competition
Excellent customer service can make or break a small business. You, as a business owner have the responsibility to offer a standard...
Customer Service Strategies And Ideas That Really Work
“Paying close attention to simple little things that most men neglect makes a few men rich” – Henry Ford. This quote supports...
Seven Fatal Errors in Online Marketing Demos
When portraying a new or upgraded product line, too many companies get caught up in meaningless impressive-looking images that fail to tell...
The Rise of Impostor Entrepreneurs
For every aspiring entrepreneur in the world, there’s a scam artist who’s tried to rip them off. If you need proof,...
You Don’t Have to Pay Your Dues Before You Start a Business
My job consists of building cool stuff, helping people build apps and helping startups grow and scale. This means I field a...
This Young Entrepreneur Explains Why You Shouldn’t Fear Being Wrong
Entrepreneurship can be really lonely, especially for young entrepreneurs. What have you done to build a community for yourself? I strongly advocate...
What is SEO and Why Does It Matter?
Search Engine Optimization—or SEO—is a term that may sound scary at first, but is simple when you break it down. It’s the...
What are Listings and Why Do They Matter?
Listings are an online summary of essential information for your business that serve as a powerful tool to help customers find you...
Customer Service Tips for Success
Ensuring the customer who keeps you in business is satisfied is crucial. Here are some simple tips on how to maximize your customer service